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How to exchange a voucher for a License Key

A Voucher is essentially a coupon which allows you to purchase a License Key for free. If you received a voucher email, you should have a link to a special License Key product page which the voucher applies to.

  • Go to https://shop.falconplayer.com/my-account/ and create an account if you do not already have one. Make sure you have a valid email address because the License Key will be emailed to the email address on file.
  • Click the product page link in your email to visit the product page for the key. Use the Add to Cart button to add the key to your shopping cart.
  • Click the Cart icon in the top right of the window to go to the shopping cart.
  • Enter the Voucher ID into the Coupon code text box and click the Apply Coupon button.
  • The Cart Totals section should show the coupon has been applied. If you have no other items in your cart, the Total at the bottom should be $0.00 and the Paypal buttons will disappear.
  • Click the Proceed to Checkout button.
  • On the Checkout page, scroll to the bottom and confirm that the total is $0.00.
  • Click the Place Order button.
  • The screen will refresh and show you your Order Number. Confirmation will be emailed to the email address shown on the screen including the License Key and Order Number. You can also visit the License Keys page by going to your account and clicking on License Keys. This page is directly accessible using the License Keys link under the My Account menu at the top of the page.
  • Now that you have a license key, you can visit the Online Signing or Offline Signing How To pages for instructions on how to use the key to sign your cape EEPROM.